ttt999 Privacy Policy

1. Introduction

ttt999 ("we", "us", "our") operates the online casino and sports betting platform accessible at ttt999.club (the "Platform"). We understand that privacy is important to our players, and we are committed to being transparent about the personal information we collect, the reasons we collect it, and how we use and protect it.

This Privacy Policy applies to all personal data processed by ttt999 in connection with your use of the Platform, including when you register an account, make a deposit or withdrawal, place a bet, contact our support team, or otherwise interact with our services.

By registering an account on ttt999.club, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not register or continue to use the Platform.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with ttt999.

2. Data We Collect

ttt999 collects only the personal data that is necessary to provide a safe, compliant, and functional betting and gaming service. The categories of personal data we may collect include the following:

2.1 Identity Data

• Full legal name as it appears on your government-issued identity document
• Date of birth (used to verify that you are 18 years of age or older)
• Gender (optional, collected only if voluntarily provided)
• Nationality and country of residence
• Copies of identity documents submitted during KYC verification, such as your National Identity Card (NID), passport, or driving licence

2.2 Contact Data

• Email address
• Mobile phone number (used for account authentication and payment verification)
• Residential address, including division, district, and postal code within Bangladesh

2.3 Account Data

• Username and hashed password
• Account registration date and time
• Account balance, transaction history, bet history, and bonus activity
• Responsible gaming settings you have configured, such as deposit limits, session time alerts, and cooling-off periods

2.4 Payment Data

• Mobile financial service account identifiers (for example, your registered bKash or Nagad account number, in truncated form)
• Bank account identifiers (for Dutch-Bangla Bank, BRAC Bank, or other supported bank transfers) in truncated form
• Transaction reference numbers issued by payment providers
• Deposit and withdrawal amounts, dates, and statuses

2.5 Technical Data

• IP address at the time of login and during active sessions
• Device type, operating system, and browser type and version
• Session identifiers and authentication tokens
• Geolocation data derived from your IP address (country and city level only — not precise GPS coordinates)

2.6 Usage Data

• Pages visited on ttt999.club and time spent on each page
• Games played, stakes placed, and results received
• Search queries entered within the Platform
• Clickstream data and navigation paths through the Platform

2.7 Communications Data

• Content of support emails and live chat transcripts where you contact us for assistance
• Records of promotional communications you have opted into or out of
• Feedback, survey responses, and complaints submitted through any ttt999 channel

3. How We Collect Your Data

ttt999 collects your personal data through the following means:

• Direct interactions: Data you provide when completing the account registration form, submitting KYC documents, initiating a deposit or withdrawal, contacting our support team, or responding to a promotion.
• Automated technologies: Data collected automatically when you visit ttt999.club, including through cookies, session tokens, server logs, and analytics tools that record how you interact with the Platform.
• Third-party sources: Data received from payment service providers (such as bKash, Nagad, and Rocket) to confirm the status and ownership of transactions; and from identity verification providers who assist with KYC processing.
• Publicly available sources: In certain fraud-prevention or compliance contexts, we may cross-reference data you have provided against publicly available records to confirm accuracy.

4. Lawful Basis for Processing

ttt999 processes your personal data only where a valid lawful basis exists. The primary lawful bases we rely upon are set out in the table below:

5. How We Use Your Personal Data

ttt999 uses the personal data collected from you for the following specific purposes:

• Account administration: To create, maintain, and operate your ttt999 account, including managing your balance, bet history, and bonus entitlements.
• Identity and age verification: To confirm that you are at least 18 years of age and to verify your identity in accordance with our KYC obligations, thereby preventing underage gambling and protecting the integrity of the Platform.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank, and to verify that payment accounts are registered in your own name.
• Fraud and abuse prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, multi-account registrations, and other forms of prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming: To monitor betting behaviour for indicators of problem gambling, to apply self-imposed limits and exclusions you have requested, and to contact you if our systems flag concerns about your play patterns.
• Customer support: To respond to your queries, complaints, and requests submitted via email to [email protected], and to maintain records of communications for quality assurance purposes.
• Promotional communications: To send you information about promotions, bonuses, and seasonal offers relevant to your interests — but only where you have given us your explicit consent to do so. You may opt out at any time.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the functionality, design, and content of ttt999.club for the benefit of all players.
• Legal compliance: To comply with any applicable legal obligations, respond to lawful requests from competent authorities, and maintain records required by anti-money laundering standards.

6. Data Sharing & Disclosure

ttt999 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We may share your personal data with third parties only in the limited circumstances described below:

6.1 Payment Service Providers

To process deposits and withdrawals, we share necessary transaction data with payment providers including bKash, Nagad, Rocket, Upay, and banking partners. These providers receive only the data required to complete the specific transaction and are contractually obligated to protect your information.

6.2 Identity Verification Partners

To fulfil our KYC obligations, we may share identity documents and personal information with authorised third-party identity verification providers. These partners process your data solely for the purpose of verifying your identity and age on behalf of ttt999.

6.3 Fraud Prevention Services

We may share data with fraud detection and anti-money laundering (AML) service providers to identify and prevent prohibited conduct on the Platform. These providers process data strictly within the scope of fraud prevention and are bound by confidentiality agreements.

6.4 Game Technology Providers

Game studios and platform providers — including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe — may receive session identifiers and game activity data for the purpose of delivering game functionality and resolving technical disputes. These providers do not receive your full identity data.

6.5 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, courts, or regulatory bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of ttt999, our players, or the public.

6.6 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ttt999's business, your personal data may be transferred to the successor entity. We will notify affected players via email prior to any such transfer taking effect.

7. Payment Data & Financial Privacy

Given the financial nature of the ttt999 Platform, we apply additional safeguards to payment-related data:

• ttt999 does not store full debit or credit card numbers on its servers. Card details entered for Visa or Mastercard transactions are processed directly by our payment gateway partner using tokenisation technology.
• Mobile financial service account numbers (bKash, Nagad, Rocket, Upay) are stored in truncated form — for example, only the last four digits are retained in our systems after a transaction is confirmed.
• All financial data is stored in encrypted form within secure server environments that are access-restricted to authorised ttt999 personnel only.
• Transaction records are retained for a minimum of five years from the date of the transaction in order to satisfy our record-keeping obligations under applicable financial regulations.

8. Cookies & Tracking Technologies

ttt999.club uses cookies and similar technologies to ensure the Platform functions correctly and to understand how players use our services. We do not use third-party advertising cookies or tracking pixels.

8.1 Types of Cookies We Use

8.2 Managing Cookies

You may configure your browser to refuse or delete cookies. Please be aware that disabling essential cookies will prevent you from logging into your ttt999 account and using core Platform features. Instructions for managing cookies are available in the help section of your browser.

9. Data Retention

ttt999 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by ttt999 are as follows:

• Active account data: Retained for the full duration of your account being open, plus a minimum of five years after account closure, in line with standard financial record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for up to three years from the date of the communication, unless the subject matter requires longer retention (for example, if related to an unresolved dispute or legal proceeding).
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it no longer constitutes personal data.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

10. Data Security

ttt999 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage of sensitive personal data, including identity documents and payment identifiers, on access-controlled servers.
• Hashed password storage — your ttt999 account password is stored in an irreversible hashed format; ttt999 staff cannot view or retrieve your password in plaintext.
• Two-factor authentication (2FA) availability for player accounts, providing an additional layer of login security.
• Access controls restricting internal access to personal data to only those ttt999 staff members with a legitimate operational need.
• Regular security reviews of our Platform infrastructure, including vulnerability assessments and penetration testing carried out by qualified security professionals.
• Incident response procedures to detect, contain, and notify affected players of any personal data breach within a reasonable timeframe.

While ttt999 applies robust security measures, no online platform can guarantee absolute security against all possible threats. Players are responsible for maintaining the confidentiality of their own login credentials and for notifying us immediately at [email protected] if they suspect unauthorised access to their account.

11. Your Privacy Rights

As a registered player on ttt999.club, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "DATA REQUEST — [Right Type]". We aim to respond to all data rights requests within 30 days.

• Right of Access: You may request a copy of all personal data ttt999 holds about you, together with information about how it is being used.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held in your account. Minor details such as contact information may be updated directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. Note that we may be required to retain certain data (such as transaction records) for legal compliance purposes even following an erasure request.
• Right to Restriction: You may request that ttt999 restrict the processing of your data while a dispute about its accuracy or the legitimacy of its processing is resolved.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You may object to the processing of your personal data where ttt999 relies on legitimate interests as its lawful basis, including profiling for fraud prevention purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where ttt999 processes your data on the basis of your consent (for example, for marketing emails), you may withdraw that consent at any time by contacting [email protected] or using the unsubscribe option in any marketing communication.

12. Children's Privacy

ttt999 is an adults-only platform. We do not knowingly collect personal data from any individual under the age of 18. The registration process includes an age declaration requirement, and all accounts are subject to age verification through our KYC process.

If ttt999 discovers or is notified that personal data has been collected from a person under the age of 18, we will immediately suspend the relevant account, delete the associated personal data, and reverse any transactions processed on that account. Any winnings generated by an underage account will be forfeited.

If you are a parent or guardian and believe that your child has registered an account on ttt999.club, please contact us immediately at [email protected] so we can take prompt remedial action.

13. Third-Party Links

ttt999.club may contain links to the websites of game studios, payment providers, or other third parties. These links are provided for informational purposes. Once you navigate away from ttt999.club to a third-party website, this Privacy Policy no longer applies. ttt999 is not responsible for the privacy practices, content, or security of any third-party website and recommends that you review the privacy policy of any external site you visit.

14. International Data Transfers

ttt999 primarily serves players in Bangladesh and stores the majority of player data on servers located within or in close proximity to the South Asia region. In limited circumstances — for example, where a third-party identity verification or fraud prevention provider operates infrastructure in another jurisdiction — your data may be transferred internationally.

Where such transfers occur, ttt999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards may include contractual data processing agreements with the receiving party and technical security measures applied to the transferred data.

ttt999 does not transfer personal data to jurisdictions with inadequate data protection standards without first implementing the contractual and technical safeguards described above.

15. Updates to This Privacy Policy

ttt999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. When a material change is made to this Policy, we will:

• Post a revised version of this Privacy Policy at ttt999.club/privacy-policy with the updated effective date displayed prominently at the top of the document.
• Notify registered players via email to the address associated with their account no less than seven days before the revised Policy takes effect, except where a more immediate update is required for urgent legal or security reasons.

Your continued use of the ttt999 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must stop using the Platform and contact us to close your account.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ttt999 handles your personal data, please contact our support team using the details below. All privacy-related correspondence is handled in English and is attended to during Bangladesh Standard Time (BST, UTC+6) business hours.

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "DATA REQUEST — [Right Type]" (e.g., "DATA REQUEST — Access")
• Subject line for privacy concerns: "PRIVACY CONCERN — [Brief Description]"
• Support hours: 09:00 – 22:00 BST, seven days a week
• Response time: We aim to acknowledge all privacy-related requests within 48 hours and to provide a full response within 30 days.